When cousins Tristan Pettis and Dane Williams took over Drumheller’s bowling alley, Sandstone Lanes, they knew it would take more than a love of bowling to succeed—it would take the right team.
The pair got the keys a year ago and wanted to create a welcoming, family friendly atmosphere for staff and customers alike.
Today, their space offers five-pin bowling, glow bowling, private events, steak dinners, and bowling leagues, including mixed and seniors.
For Tristan and Dane, the focus is always on people first. Both having worked in customer service, they understood firsthand the impact of a great team. “One of the most important things we’ll always do is make sure we hire the right employees.”
In a service-driven business like this, the right staff make all the difference—setting the tone for every guest that comes in. Their effort has clearly paid off, with one recent five-star review simply saying, “Good vibes.”
Their success also comes down to a strong partnership. They say on deciding whether to take over the business, “getting the chance to work with my cousin back in the province I love to live in; it was an opportunity not to miss out on.”
That feeling of being among friends is what keeps people coming back, whether it’s for their senior’s night league or a spontaneous round of pool with friends. It’s the kind of place people love to hang out.
As they continue to grow, they’re focused on nurturing the culture they’ve built. “We want to take care of our staff and make sure we can provide for them.”
At Sandstone Lanes, great customer experiences start behind the counter—with a team that loves what they do. Visit them today for the good food, decent prices, and excellent customer service; you’ll certainly leave happy! https://www.sandstonelanes.ca
